Users had to create the same work whenever they want to run queries. They had to write a script, select databases, and the result was not saved. Users wanted a feature that schedules a recurring job once, runs periodically, and saves the results.
DBA can monitor and mange 45 jobs at a glance. They can also create jobs easily in just a few clicks.
Users can manage several jobs quickly such as monitoring the job that has an error or future schedule. Also, they can drill down to specific jobs to see detailed information.
Users can create jobs in four steps; define, select databases, schedule, and finish. Before selecting a database, users have to select job types (on-demand or scheduled). According to the job type, the options for databases change.
Users can view detailed information about run history.
Conducted usability testing for overall use case of Jobs. Recruited 5 participants for a moderated interview.
2 participants were struggling to figure out meanings of different colors of the status
All of participants were able to finish create job. 2 participants pointed out that selecting type, and schedule flow are not clear
Everyone was able to drill down, and agreed on the contents
This Jobs design is used in other products such as Reports
and Blackouts as a product default design
Users were satisfied by this whole new feature
"Our customers loved the Jobs feature and they used right away."
-IBM product manager